Last Updated: June 05, 2023

Insight Venture Management, LLC (“Insight”) is committed to respecting and protecting the privacy of the personal information it collects. Please read this privacy policy carefully to understand what information Insight collects and how it uses and when it discloses to others that information. This privacy policy applies to information collected (i) from you via this website (insightpartners.com) and other Insight-affiliated websites and online services that link to this policy (such as go-scale.com); (ii) from you when you interact with Insight on phone or video calls, at events, as part of Insight-sponsored programs, or in other contexts; and (iii) from “third party” sources in the course of managing its portfolio of investments and consideration of new investments, as described below.

If you are an investor in an Insight Fund, then our investor privacy notice, such as that required by the Gramm-Leach-Bliley Act of 1999, is also applicable to you.

 

What Personal Information Do We Collect?

Insight and third parties working on our behalf collect personal information that you provide directly to us. The specific information you provide is typically a function of the context in which you provide it; for example, we collect information from you when you register for an event, or when you submit certain professional background and other contact information related to potential candidacies for jobs at Insight. With your consent, we may record or otherwise collect information about the speakers and attendees at Insight-sponsored webinars or on phone or video calls with Insight personnel. In addition, we may collect information about you from third-party sources, including but not limited to publicly available information (e.g., social media platforms like LinkedIn or company websites), references you provide to us, and other sources of information about the companies and markets in which we invest.

The personal information we collect may include, but is not limited to:

• Contact information and other identifiers (for example, name, address, phone number, e-mail address, social media identifier, name of your employer, your position or title, other professional information about you and your career, information about your prior communications with employees of Insight, and other data you may provide us so that we can contact you).
• Internet activity information (for example, “cookies,” web server logs, web beacons, and other electronic tools to collect statistical information about your use of this website and other websites). For more information about how we collect and process such information, please see our “Cookie Policy” below.
• Context-specific information (for example, test-event ID and test results in the context of certain Insight-Sponsored Programs).
• Other personal information you may provide, which may be publicly available, or that we may acquire through third-party sources.

 

In addition, if you live in the United States, we may collect demographic or ethnicity information to monitor compliance with applicable non-discrimination laws. You do not have to submit this information. Moreover, if you have submitted this information and given us consent to use the information, you may withdraw your consent at any time. If you wish to withdraw your consent, please contact us at datainquiries@insightpartners.com.

Users of Insight-Sponsored Programs. You may have reached this policy because you are participating in a program sponsored by Insight in support of our portfolio companies (the “Programs”), such as the HireSelect Program or the Insight Partners Talent Network. Insight is an equity investor in some of the companies that use these Programs and some of the personal information described above may be collected in the context of administering these Programs. We do not control how these companies may use this information; if you have applied for a job with one of these companies, either directly or through an Insight-provided platform, you should consult that company’s privacy policies.

 

How Do We Use and Share Your Personal Information and Other Information?

Insight and third parties working on our behalf use the information we have about you for internal business purposes, such as managing our portfolio of investments, overseeing our business and client relationships, communicating with you, responding to your requests, enhancing our services, compiling aggregate statistics, and improving this website. In addition, we may record webinars or phone or video calls to create transcripts that we use to help train our employees, agents, associates, or partners, on the best ways to conduct or engage in such communications, or we may use information you provided over this website to send you more information about Insight and the services we can provide. To assist us with these activities, information covered by this privacy policy, including information about your use of this website, may be combined with or enhanced by other information that we have from other online or offline sources. With respect to information collected from third parties, Insight primarily uses and/or discloses this information to learn more about you and your company as part of its consideration of potential employment, partnership, or investment opportunities.

In addition, if you participate in an Insight Program like the Insight Partners Talent Network, we may use your information to, among other things, manage the Programs, as well as monitor their use and improve the performance of the Programs. We also may disclose – if you direct us to do so – information about you to Insight portfolio companies that are or may be seeking applicants for available or potential positions, or we may provide you with a link to those companies’ websites to apply for jobs that may be of interest to you. Insight sponsors these Programs to help qualified candidates identify interesting employment opportunities in the Insight portfolio, and vice versa; Insight does not control, and disclaims any liability with respect to, how these companies use data provided to them in connection with the Programs – you should consult with the relevant privacy policies to ensure you are comfortable with the way these companies will handle your personal information when you apply for a position.

Finally, we may disclose your information with third parties as permitted or required by law, including:

• With service providers that assist us in operating our business;
• To comply with the law or in response to a subpoena, court order, government request, or other legal process;
• To produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings;
• To protect the interests, rights, safety, or property of Insight or others;
• To enforce any terms of service or other legal disclosures on or related to this website;
• In connection with a sale or other transfer of all or some of the assets of Insight and/or in connection with a sale or merger of Insight or any division of Insight;
• To provide you with the services or products requested by you, and to perform other activities related to such services and products;
• To operate Insight’s systems properly; or
• Any other sharing, with your consent.

 

Note that, except in cases where the party with which Insight has disclosed information is operating on behalf of Insight, this privacy policy does not apply to, and Insight is not responsible for, the treatment of the information by those third parties, including any Insight portfolio companies that may receive information in conjunction with your participation in one of the Programs.

We do not sell your personal information to third parties.

 

What Are Insight’s Lawful Bases for Processing?

Some jurisdictions require that organizations have a “lawful basis” for processing or sharing any personal information. Insight has several lawful bases for using and sharing the information we collect for the purposes outlined above. Specifically:

• Insight has a legitimate business interest in ensuring that its website continues to function efficiently and effectively, and to enhance the functionality of the website in response to how visitors use the website.
• Insight has a legitimate business interest in ensuring that the Programs perform as expected, and in improving the performance of the Programs to match the demands of our portfolio companies and ensure the Programs continue to serve the purposes for which they are designed.
• When you submit contact information to receive our newsletters or other communications, or when you submit professional background or other similar information, Insight uses that data to fulfill your request.
• When you direct us to disclose information to one or more of our portfolio companies, such as when you wish to be considered for active employment, partnership, or investment opportunities or participate in a Program, Insight uses the data to fulfill your request.
• Insight has a legitimate business interest in using the data it collects, including recordings of webinars and phone or video calls, to train its employees, agents, associates, and partners and improve our ability to serve our investors and portfolio companies.
• Insight has a legitimate interest in using data about the individuals who visit its website and the companies for which they work to cultivate business relationships that may benefit Insight or our portfolio companies.
• Insight may need to perform such processing for compliance with applicable legal requirements or to assert legal rights or defenses.
• To the extent that certain processing activities, or the processing of certain data, requires us to seek your consent, we have done so.
• Insight has a legitimate interest in using data from public sources to learn about companies in which we may want to invest or work with, and the individuals who manage those companies.

 

Cookie Policy

As described above, Insight, third parties working on our behalf, and our partners, including social networking sites, may also place, view, and/or use cookies, web server logs, web beacons, and other electronic tools to collect statistical information about your use of this website and other websites. Such information may include your device’s IP address, browser type, operating system, computer platform, web pages viewed, the date and time of your visit, the links you click within this website, the websites used prior to visiting this website, and whether you have been to this website before. Insight or such third parties may use such information either on behalf of Insight or for the other parties’ own purposes, including research and analysis, to enhance your experience with this website, to provide you with certain functions on this website, to create aggregate and anonymize information about usage of this website and other websites, etc. Insight may also combine such information with information we collect from other sources — such as company websites and social media — to identify potential opportunities for partnership with other companies. Insight has a legitimate interest in cultivating and building the business-to-business relationships made possible by such data processing.

The collection, use, and disclosure of the information by third parties is governed by their own privacy policies and is not the responsibility of Insight. However, if you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information.

Most browsers are set to accept cookies by default. If you prefer, you can usually set your browser to disable cookies, or to alert you when cookies are being sent. The help function on most browsers contains instructions on how to set your browser to notify you before accepting cookies, disable cookies entirely, or how to disable the collection of geo-location data. You need to set each browser, on each device you use to surf the Web. Similarly, if you connect to the Web

from multiple devices (e.g., work and home), you need to set each browser on each device. You may also opt out of our third-party partners’ cookies by following the instructions provided by DAA AdChoices – https://optout.aboutads.info/#!/. However, if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this website will not function properly.

 

Security

To protect your personal information from unauthorized access and use, we use reasonable administrative, technical, personnel, and physical measures. These measures include computer safeguards and secured files and buildings.

 

Data Retention

We will retain your personal information for as long as needed for the purposes described herein, or as otherwise required by law.

 

Links to Third-Party Websites

This website may contain links to third-party websites, including social networking sites and the websites of Insight’s portfolio companies. Since we do not control these third-party websites and are not responsible for any information you may provide while on such websites, we encourage you to read the privacy policies on those websites.

 

Accessing and Updating Your Personal Information

To access, review, rectify, or delete your name, e-mail address, phone number, or physical address, or your business name, business e-mail address, business address, or business phone number Insight has collected about you that is subject to this policy, please contact us at contact@insightpartners.com. Please include the following information in all requests: first name, last name, and e-mail address. While Insight will make reasonable efforts to fulfill your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws.

 

Transferring Personal Information to Other Countries

Insight primarily stores the information described above in the United States. You should only submit information to Insight if you are comfortable that your data will be stored in the United States as part of our effort to fulfill your request. In some circumstances, such as when Insight collects data from third parties, Insight uses Standard Contractual Clauses or other, lawful mechanisms to comply with requirements that may apply to any transfer of information to the United States.

Some of the uses and disclosures mentioned in this privacy policy may involve the transfer of your personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information through this website, you acknowledge the possibility of such transfers for the purposes described in this privacy policy.

 

Your Rights Under Certain Data Privacy Laws

European Union and United Kingdom Residents

If you are viewing this website from the European Union or United Kingdom (UK), under the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 and other legislation (“UK GDPR”) you have a number of rights with regard to your “personal data” (as defined in the GDPR or the UK GDPR). For example, you have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing and (in certain circumstances) the right to data portability. If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time; however, such withdrawal will not affect the lawfulness of the processing before your consent was withdrawn. You also have the right to lodge a complaint if you believe that we have not complied with the requirements of the GDPR or the UK GDPR regarding your personal data.

Likewise, if you are a resident of the Cayman Islands, the Cayman Islands’ Data Protection Law, 2017 provides you with certain rights as regards your personal information.

To learn more about these rights, make a request for your information, or to lodge a complaint with respect to your personal data, please contact us at datainquiries@insightpartners.com.

 

California Residents

If you are a resident of California, please review our California Privacy Notice, which explains the types of personal information we collect that are subject to the California Consumer Privacy Act, as amended (“CCPA”), as well as your rights under the CCPA.

 

How We Respond to Do Not Track Signals

Some web browsers may give you the option to request that a website operator not track your information across its website or other websites using the browsers’ “Do Not Track” settings. At this time, we do not respond to “Do Not Track” browser settings or requests, and we will only use your information in a manner consistent with this privacy policy.

 

Modifications to This Privacy Policy

Insight reserves the right to modify this privacy policy at any time by posting the revised version on this website and updating the effective date. Such changes will be effective upon posting. We encourage you to check this website frequently to see the current privacy policy in effect and any changes that have been made to it.

 

Questions Regarding This Privacy Policy

If you have additional questions regarding this privacy policy, please contact us at contact@insightpartners.com.